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Knowledgebase

Swingers Nation > My help desk > Knowledgebase

Knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.

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Firstly please remember that your user and password are both case senstive, so if either contain a capital letter you have to use it. Secondly if you're still unable to login or have forgotten your...

'Not Registered User' when trying to log into chat

If you are experiencing issues and getting the message 'user not registered' and find yourself unable to login to chat please follow these steps. 1. Close chat pop up. 2. Using the logout button...

How do I cancel my paid subscription?

If you want to cancel your paid subscription you can at any time by visiting: www.cgbilling.com If you cancel your billing part way through a paid membership it'll remain active for the period y...

No registration email was received.

Firstly please give it 5mins at least for the email to reach you, if after that you can't see it please double check your spam/junk folder, it may be in there. You might want to add 'swinger-nation.co...

How do I change the avatar (profile picture)

To change your Avatar Picture (the picture that appears at the top of your profile and also in search results), firstly make sure you're logged in then: Click on My Account > Edit Profile> sc...

Not receiving email to delete my profile

Firstly please go to My Account>Edit my profile and check the email address is correct. Also please give it 5minutes s at least for the email to reach you, if after that you can't see it please dou...

Invalid postcode or city during registration

During the registration process you need to enter your UK postcode. Firstly you only need to enter the first part of your postcode which consists 3 or 4 letters, for instance if your postcode was ...